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FAQs

For further information click on this link:  www.itsgoodtotalk.org.uk

No. Currently we do not provide telephone counselling. We recommend all clients make a first "one off" assessment appointment to come in and find out about Relate NI services. We have 9 centres through Northern Ireland. To make an appointment at any of our centres please call 02890 323454.

Relate counsellors have all received special training in relationship counselling. It takes 2 to 3 years to become a fully qualified Relate counsellor. They undergo further specialist training in areas such as family counselling, domestic violence/abuse counselling and sex therapy.

All our counsellors continue with ongoing training and consultation with other professionals to ensure they give you the highest standard of counselling.

Yes.

Whether you are single, or if you have a partner who doesn't want to come, or you simply want to discuss things alone you are welcome to bring any aspect of your current, past or future relationships to Relate by yourself.

Discussions in Relate NI are confidential within the organisation and will not be revealed to others without your knowledge and consent.  Exceptions to this are where there are allegations of child abuse which we cannot, by law, keep secret or where a serious crime has been committed or threatened. 

If anything should arise which suggests there are domestic violence/abuse issues, counselling will cease and further assessment will be necessary.

We offer all clients a first "one off" assessment appointment.  At the end of this appointment the counsellor and the client[s] decide if we are the right organisation for you at this time. 

If you want to talk about your relationships, past, present or future, how your family is affected by your relationship, how you can improve your relationship, how you can manage a separation constructively, how you can get over a break up, Relate is here to help.

You will normally be expected to pay a fee, which is £35 per session for a daytime session or £45 per session for an evening session.

Relate is a charity and does not aim to make a profit from the services they provide, the fee is to cover the cost of sessions.

 

No. The majority of clients self refer to Relate NI. However, your GP, social worker, CPN etc. can also make a direct referral.

At your first session a counsellor will talk with you for up to 50 minutes.

Some people find this session is all they need to clear their thinking and help them decide what to do and no further counselling is necessary.

You and your counsellor will talk through how Relate might be able to help and, if appropriate, your counsellor will recommend a Relate counselling service, i.e. relationship counselling, either for an individual or a couple, family counselling, sex therapy or another service.

If your counsellor doesn't think we are best placed to help, they may suggest another organisation.

Counselling helps you take time out from your situation and see it from a fresh perspective. 

Working with a counsellor gives you, or you and your partner, a chance to think about what you can do to change your situation for the better.

It can also give you a chance to explore complex or difficult issues in a safe and confidential environment.

Relate always welcomes feedback and is keen to improve its services. 

We have a complaints procedure, which aims to make the process straightforward and fair. 

Should you wish to make a complaint request a Complaints Leaflet. 

Your complaint or concerns will be investigated and you will receive a reply within 4 weeks.  If you wish to take your complaint further after receiving your reply please contact office@relateni.org

For further information on how to become a Relate NI counsellor please click here

The variety and complexity of family life today means that new skills have to be learnt all the time. 

Step parenting is one of those new skills. In this situation it's not only your feelings that have to be taken into account, but those of your partner and the children. 

Relate counsellors are given special training to help you and have links to other helpful organisations.  If, as a new family, you really are not all getting on Relate family counselling can help.

Making the change from being a couple to being parents isn't always easy.

It can be difficult to find time for yourselves, your sex life can change, you have to juggle the commitments of work and family and find a way of agreeing on how to bring up the children.

If problems do occur, don't wait, Relate can help.

When the last child leaves home it sometimes feels as if you are waking up next to a stranger rather than your husband, wife or partner. 

This can be caused by years of concentrating on what the family has needed, leaving little space or time for the two of you as a couple. Relate counsellors have special training to help you deal with your relationship.

Being a parent to teenagers can be a challenging, worrying and sometimes distressing time. 

While teenagers are pushing against the system in their search for independence, parents can feel rejected, criticised and confused. 

Your home may become a battleground with constant power struggles and high emotion. 

The Relate family counselling service can help families work through this very difficult time.  Alternatively if your teenager is distressed due to a parental separation/divorce the Relate Teen service can help.

Relate knows how concerned separating parents can be about their kids' feelings. 

It's a tricky time when the family changes its form, but with some thought and planning the effect on the children can be reduced. 

This might sound impossible, especially of you're in the middle of an emotional upheaval, but Relate's family counselling can help.

 

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