Overall Job Purpose
Working under the direction of the Head of Business Operations, the role of Referral Administrator and Scheduler is a service user-focused position, which is tasked with assigning relevant professionals to individual requirements. You will provide exemplary customer service within a timely manner and provide an invaluable service to clients calling the business. You will identify areas for improvement and play an integral part within the team.
Do you have:
- 2 years experience in reception or administration
- 2 years experience in working with a computerised appointment system or CRM system
- Experience of producing and analysing information
What you get in return:
- £12 per hour for 28 hours with an annual review from the board of trustees
- Access to support with CPD, both mandatory and discretionary
- Access to a pension scheme with 5% employee contributions matched by 3% employers’ contribution
- 22 days annual leave plus 12 statutory days pro-rata
- Access to health and wellbeing support through the Health Assured programme
- Death in service benefit
- Opportunity to work in a friendly, supportive working environment to support the needs of people throughout Northern Ireland
Applications should be made by CV submitted by email to:
Frances McCausland, Head of Business Operations
Email: FrancesMcCausland@relateni.org
Address: Relate NI, 3 Glengall Street, Belfast, BT12 5AB
We value the diversity of our employees, and aim to recruit a workforce which reflects our diverse communities across Northern Ireland. We welcome applications from all suitably qualified individuals, irrespective of people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.