Refund Policy

Refund Policy

Relate NI provides counselling and training services to paying customers.  Customers are advised of our cancellation policy relating to services provided.  If a fee for services has been paid in advance and that service is subsequently cancelled, Relate NI will refund the customer provided the cancellation policy has been adhered to.

Relate NI is grateful to receive donations in support of its work.  If you make a donation in error and are seeking a refund please contact Relate NI Business Operations Team within 28 days of making the donation.  Relate NI regrets we are unable to refund donations received after 28 days.

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